Failed payment recovery for course creators & coaches

A course or membership business runs on recurring charges, and every renewal is a chance for a payment to fail. The student rarely decided to quit — their card expired partway through a cohort, a monthly plan hit insufficient funds, or a charge errored out. The access quietly lapses and the revenue is gone before anyone notices.

It is especially easy to miss because there is no angry cancellation — just a login that stops showing up. That silent involuntary churn adds up fast across a roster of students.

Revatto connects to the platform you already use and recovers the failed payments its native dunning leaves behind. It detects each failure, retries where the platform supports a re-attempt, and a real team runs email and SMS outreach under your brand — the channels that actually get a student to update their card — escalating to a human where automation stalls.

Most creator platforms — Kajabi, ThriveCart, and SamCart — only flag a failed payment rather than expose a re-charge API, so on those, recovery runs entirely through that managed outreach, not a silent re-charge. Whop is the one here that also supports a programmatic re-attempt.

It works on top of Kajabi, Whop, ThriveCart, and SamCart without switching platforms. Because you only pay when a payment is recovered (20% of the first recovered payment, $0 monthly), it costs nothing up front to stop the leak.