Calum Ewing
Head of Fulfillment
Previously worked with Jordan in the funnel/marketing-software space. Owns Revatto's fulfillment operations — the recovery specialists who write the emails, send the SMS, and handle the customer conversations on every client account, under every client's brand. Subject matter expertise: customer success operations at scale, and recovery messaging that converts without sounding like a collections agency.
Writes about
- customer success operations at scale
- recovery messaging
- dunning communication